Troubleshooting

Note that this is the first version of alkasir and may contain bugs. So after you go through the below points, please ensure that you you find.

The program crashes
Do you have enough disk space, necessary permissions to save files and modify registry entries? Those points are often the cause for program crashes in general. Please try clearing space, checking your computer for malware, ensuring permission writes for the program's directory and registry and reinstall the program again. If the problem remains, please .

The program starts, but it remains dark (gray) in the system tray.
Do you have an active Internet connection? Is your connection restricted to certain ports or Internet services (such as the WWW only)? Are you in an Internet cafe with several restrictions for ports, etc.? If so, the program may be unable to cross the boundaries of the regular 80 port HTTP connection. alkasir needs an awful more than that otherwise it will not work. Try ensuring that the connections are open and try again.

I keep getting an error saying that the connection to the server failed.
The most likely cause for that is the anti-virus or firewall (such as semantics, comodo, zonelab, etc.) preventing access to or from alkasir's server. Try ensuring that alkasir is given the exceptions necessary to access any port it asks for. Because of the nature of any circumvention software, it may not be enough to allow the program a limited set of ports or IPs to access.

I see the red icon and it appears active, but when I try to access a website that is blocked (and listed as blocked), it remains blocked.
Did you open alkasir before or after the browser? Often times, the browser is not updated properly because it is open at the same time as alkasir and hence, it was not properly set. It is best to keep the browsers (Firefox and Internet Explorer) when doing an update or starting alkasir because data updates that were made after the browser was opened may not take effect until the browser is restarted.

I can't report any website, the verification window keeps loading without end
Sometimes a corrupt registry or invalid internet explorer settings cause this to happen. Ensure that your IE browser is working fine and try again. Note that the built-in browser with alkasir depends on the IE core, which is part of the Windows OS.

I see error boxes with various codes, but the program is still ok.
As you can imagine, with every first release, there will be some issues and those errors are used to track bugs and try to fix them. Do take the time to to us as soon as you get them and we'll work hard on fixing them for the next release.

My problem still presists and I can't find it here.
The best thing then is to for help.